Shipping policy

 

 

Welcome to ANKEHAO! We strive to make your shopping experience seamless with reliable shipping options tailored to your needs. Please review our policy for details on processing times, shipping methods, and region-specific options.


Order Processing Time

Orders are processed within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.


Shipping Options by Region

🌎 United States

  • Express Air: Delivery in 3-6 business days.
  • Standard Air: Delivery in 7-12 business days, inclusive of customs clearance.
  • Sea Freight: Delivery in 15-25 business days for cost-efficient transport, ideal for large or heavy items,like bikes.

🇬🇧 United Kingdom

  • Express Air: Delivery in 2-4 business days.
  • Standard Air: Delivery in 3-6 business days, inclusive of customs clearance.
  • Sea Freight: Delivery in 20-30 business days, suitable for non-urgent, bulky items.

🇨🇦 Canada

  • Express Air: Delivery in 3-5 business days.
  • Standard Air: Delivery in 6-8 business days, inclusive of duties and taxes.
  • Sea Freight: Delivery in 20-35 business days, cost-efficient for larger shipments.

🇦🇺 Australia

  • Express Air: Delivery in 3-5 business days.
  • Standard Air: Delivery in 6-8 business days, inclusive of customs clearance.
  • Sea Freight: Delivery in 20-35 business days, ideal for non-urgent, bulky goods.

🇲🇽 Mexico

  • Express Air: Delivery in 5-7 business days.
  • Standard Air: Delivery in 12-15 business days, inclusive of customs duties.
  • Sea Freight: Delivery in 30-40 business days, cost-saving option for heavy shipments.

🇳🇿 New Zealand

  • Express Air: Delivery in 3-5 business days.
  • Standard Air: Delivery in 6-8 business days, inclusive of duties.
  • Sea Freight: Delivery in 25-35 business days, suitable for large or heavy items.

🇪🇺 European Union (EU)

  • Express Air: Delivery in 4-7 business days.
  • Standard Air: Delivery in 7-12 business days, inclusive of VAT and customs.
  • Sea Freight: Delivery in 25-35 business days, economical option for non-urgent shipments.

🌏 Southeast Asia

  • Singapore:
    • Express Air: Delivery in 3-5 business days.
    • Standard Air: Delivery in 4-6 business days.
    • Sea Freight: Delivery in 15-20 business days, ideal for large items.
  • Malaysia:
    • Express Air: Delivery in 3-5 business days.
    • Standard Air: Delivery in 4-6 business days.
    • Sea Freight: Delivery in 15-20 business days, cost-efficient for bulky shipments.
  • Thailand:
    • Express Air: Delivery in 3-4 business days.
    • Standard Air: Delivery in 4-6 business days.
    • Sea Freight: Delivery in 15-20 business days, suitable for large goods.
  • Philippines:
    • Express Air: Delivery in 3-5 business days (Manila).
    • Standard Air: Delivery in 4-7 business days (other areas).
    • Sea Freight: Delivery in 20-25 business days, cost-effective for heavy parcels.

🇦🇪 Dubai (UAE)

  • Express Air: Delivery in 3-5 business days, inclusive of customs and VAT.
  • Standard Air: Delivery in 6-10 business days, inclusive of customs.
  • Sea Freight: Delivery in 20-25 business days, inclusive of customs and VAT, ideal for large shipments.

Shipping Costs

Shipping costs are calculated based on weight, dimensions, and destination. Final costs are displayed at checkout.


Customs, Duties, and Taxes

For most destinations, we handle customs clearance and include all duties and VAT in the shipping fee.